A: We are happy to accept returns on all wrong, faulty, or damaged medicines! All orders are eligible to be returned within 15 days of the purchase date. Call us or chat with our customer support representative for assistance.
Please call our Customer Support Team at 0311 113 6337 if you have received defective, damaged, or the wrong merchandise.
Fridge items, loose tablets, milks, diapers, and consumer items are non-returnable.
A: If you require assistance with your order, please feel free to contact us in an email. You may also directly call our customer support representative at 0311 113 6337.
A: Products must be returned in the original box or packaging. Original packaging of all medicines is mandatory. This way, we can credit your account successfully and return your money.
(Note: Customers are liable to pay the return shipping fees.)
If you wish to return your order, please follow these simple steps (within 15 days of purchase):
A: Please call us at 0311 113 6337 or email us at help@emeds.pk so we can help make it right
A: We are unable to offer an exchange of products at this time.